Terms of Service

Overview

Welcome to GENERIQ LABS, INC.

The terms “we,” “us,” and “our” used throughout these Terms refer to GENERIQ LABS, INC.

GENERIQ LABS, INC. operates this online store and website, together with all related information, content, features, tools, products, and services made available to provide customers with a curated shopping experience. These are collectively referred to as the “Services.”

Our store is powered by Shopify, which provides the technology that allows us to make the Services available to you.

These terms and conditions, together with the policies referenced in them, collectively form these “Terms of Service” or “Terms.” They describe your rights and responsibilities when accessing or using the Services.

Please read these Terms carefully. They contain important information about your legal rights, including warranty disclaimers and limitations of liability.

By visiting, accessing, interacting with, or using any part of the Services, you agree to be bound by these Terms of Service and our Privacy Policy:

https://www.generiqlabs.com/policies/privacy-policy

If you do not agree with these Terms or our Privacy Policy, you must not access or use the Services.

Section 1 - Access and Account

By accepting these Terms, you confirm that you have reached the age of majority in the state, province, territory, or jurisdiction where you reside.

You also confirm that you have given permission for any minor dependents under your care to use the Services through devices that you own, purchase, or manage.

To access or use certain parts of the Services, including browsing our online store or purchasing products and services, you may be required to provide information such as your email address, billing details, payment information, and shipping information.

You represent and warrant that all information you provide through our store is accurate, current, and complete and that you have all rights and permissions necessary to provide that information.

You are solely responsible for protecting your account credentials and for all activity conducted through your account.

You may not sell, transfer, assign, or license your account to another person.

Section 2 - Our Products

We make reasonable efforts to present our products and services accurately through our online store.

However, product colors, packaging, appearance, and other visual details may differ from what appears on your screen because of your device type, display settings, screen configuration, or other technical factors.

We do not guarantee that the appearance or quality of any product or service purchased through the Services will meet your expectations or exactly match the images or representations displayed in our online store.

Product descriptions may be changed at any time without prior notice and at our sole discretion.

We reserve the right to discontinue any product at any time.

We may also limit the quantity of products or services offered to any person, household, geographic region, or jurisdiction on a case-by-case basis.

Section 3 - Orders

When you submit an order, you are making an offer to purchase products or services from GENERIQ LABS, INC.

We reserve the right to accept, reject, modify, or cancel any order for any reason and at our sole discretion.

Your order is not considered accepted until GENERIQ LABS, INC. confirms its acceptance.

We must receive and process your payment before an order can be accepted.

Please review all order details carefully before submitting your purchase. Once an order has been accepted, we may be unable to accommodate requests to cancel or modify it.

If we reject, change, or cancel an order, we will attempt to notify you using the email address, billing address, or telephone number provided when the order was submitted.

All returns, refunds, replacements, and exchanges are governed exclusively by our Refund Policy:

https://www.generiqlabs.com/policies/refund-policy

You represent and warrant that products purchased through the Services are intended for your own personal or household use and are not being purchased for commercial resale or export.

Section 4 - Prices and Billing

Prices, discounts, offers, and promotions may be changed at any time without prior notice.

The amount charged for a product or service will be the price in effect when the order is submitted. The applicable price will also be shown in your order confirmation.

Unless expressly stated otherwise, displayed prices do not include taxes, shipping charges, handling fees, customs duties, import charges, or other applicable expenses.

Prices displayed through our online store may differ from prices offered through physical stores, third-party marketplaces, distributors, retailers, or other websites.

We may occasionally offer promotions through the Services that are governed by separate terms and conditions.

If the terms of a promotion conflict with these Terms of Service, the specific terms of that promotion will apply to the extent of the conflict.

You agree to provide complete, current, and accurate account, payment, billing, and purchasing information for all transactions made through our store.

You also agree to promptly update your information, including your email address, credit card information, and card expiration dates, so that we can complete your transactions and contact you when necessary.

You represent and warrant that:

1. All credit card or payment information you provide is accurate, complete, and valid.

2. You are legally authorized to use the payment method submitted for the purchase.

3. Charges related to your purchase will be honored by the applicable bank, credit card company, or payment provider.

4. You will pay all charges incurred at the displayed prices, including applicable shipping charges, handling fees, taxes, and other expenses.

Section 5 - Shipping and Delivery

We are not responsible or liable for shipping or delivery delays.

All delivery dates and delivery periods provided through the Services are estimates only and are not guaranteed.

We are not responsible for delays caused by shipping carriers, customs processing, government actions, natural events, service interruptions, or circumstances outside our reasonable control.

Once the products are transferred to the shipping carrier, ownership of the products and the risk of loss pass to you.

Section 6 - Intellectual Property

The Services and all materials made available through them, including trademarks, brand names, text, displays, photographs, images, graphics, product reviews, videos, audio, designs, layouts, selections, and arrangements, are owned by GENERIQ LABS, INC., its affiliates, or its licensors.

These materials are protected by applicable United States and foreign patent, copyright, trademark, and other intellectual property laws.

These Terms allow you to access and use the Services only for personal and non-commercial purposes.

Without our prior written consent, you may not reproduce, copy, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, transmit, sell, or otherwise exploit any material available through the Services.

Except where expressly provided in these Terms, nothing within the Services grants or should be interpreted as granting you any license, ownership interest, or other right under any patent, trademark, copyright, or intellectual property belonging to GENERIQ LABS, INC., Shopify, or another third party.

Unauthorized use of the Services may violate applicable federal, state, territorial, or international intellectual property laws.

All rights not expressly granted under these Terms are reserved by GENERIQ LABS, INC.

The GENERIQ LABS, INC. name, logos, product names, service names, designs, and slogans are trademarks belonging to GENERIQ LABS, INC., its affiliates, or its licensors.

You may not use these trademarks without the prior written permission of GENERIQ LABS, INC.

Shopify’s name, logos, product names, service names, designs, and slogans are trademarks belonging to Shopify.

All other names, logos, product names, service names, designs, and slogans appearing through the Services belong to their respective owners.

Section 7 - Optional Tools

The Services may provide access to tools, applications, features, or services supplied by third parties.

We do not monitor, control, manage, or provide input regarding these third-party tools.

You acknowledge and agree that access to third-party tools is provided on an “as is” and “as available” basis without any representation, warranty, condition, or endorsement of any kind.

We will not be responsible or liable for any loss, damage, claim, or issue arising from or relating to your use of optional third-party tools.

Your use of any optional tool is entirely at your own risk and discretion.

Before using a third-party tool, you should review and understand the terms, policies, practices, and conditions established by the applicable third-party provider.

We may introduce new features, tools, services, or resources through the Services in the future.

Any new features, tools, services, or resources will be considered part of the Services and will be governed by these Terms of Service.

Section 8 - Third-Party Links

The Services may contain third-party content, materials, embedded functions, or links to websites and online platforms operated by third parties.

We are not responsible for reviewing, examining, or evaluating the accuracy, reliability, legality, completeness, or content of third-party materials or websites.

When you leave the Services to access a third-party website, platform, resource, or service, you do so entirely at your own risk.

We are not responsible or liable for any harm, damage, loss, dispute, or claim resulting from your access to a third-party website or your purchase or use of products, services, resources, or content provided by a third party.

Before entering into a transaction with a third party, you should carefully review and understand its policies, terms, conditions, and business practices.

Any complaint, concern, claim, or question involving a third-party product or service must be directed to the applicable third party.

Section 9 - Relationship With Shopify

GENERIQ LABS, INC. is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make in our Store are made directly with GENERIQ LABS, INC.

By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and GENERIQ LABS, INC., including any injury, damage, or loss resulting from purchased products and services.

You hereby expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with GENERIQ LABS, INC.

Section 10 - Privacy Policy

All personal information collected through the Services is governed by our Privacy Policy:

https://www.generiqlabs.com/policies/privacy-policy

Certain personal information may also be governed by Shopify’s applicable privacy policies.

By accessing or using the Services, you acknowledge that you have reviewed and understood the applicable privacy policies.

Because the Services are hosted by Shopify, Shopify collects and processes information relating to your access to and use of the Services for the purpose of providing, operating, maintaining, and improving the Services.

Information submitted through the Services may be transmitted to and shared with Shopify and other service providers or third parties.

Shopify and these third parties may be located in countries outside the country where you reside.

Please review our Privacy Policy for further information about how GENERIQ LABS, INC., Shopify, and our service providers or business partners collect, process, use, store, and disclose personal information:

https://www.generiqlabs.com/policies/privacy-policy

Section 11 - Feedback

If you submit, upload, post, email, publish, or otherwise provide ideas, reviews, suggestions, recommendations, comments, proposals, plans, or other materials, collectively referred to as “Feedback,” you grant GENERIQ LABS, INC. a perpetual, worldwide, transferable, sublicensable, and royalty-free license to use, reproduce, modify, publish, distribute, display, and otherwise use that Feedback through any medium and for any purpose, including commercial purposes.

We may use Feedback to operate, provide, evaluate, develop, improve, enhance, market, and promote the Services and to perform our obligations or exercise our rights under these Terms.

You represent and warrant that:

1. You own the Feedback or possess all permissions and rights required to submit and license it.

2. You have disclosed any payment, compensation, benefit, incentive, or other consideration received in connection with the Feedback.

3. Your Feedback complies with these Terms of Service.

We are not required to:

1. Keep your Feedback confidential.

2. Pay you or otherwise compensate you for your Feedback.

3. Respond to your Feedback.

We may, but are not required to, review, monitor, edit, restrict, or remove Feedback that we determine, at our sole discretion, to be unlawful, threatening, offensive, defamatory, libelous, obscene, pornographic, otherwise objectionable, or in violation of intellectual property rights or these Terms.

Your Feedback must not violate the copyright, trademark, privacy, publicity, personality, proprietary, or other legal rights of another person or organization.

Your Feedback must not contain defamatory, abusive, unlawful, obscene, harmful, fraudulent, or misleading materials.

It must not contain computer viruses, malware, malicious code, or other materials that could interfere with the Services or any related website.

You may not use a false email address, impersonate another person, misrepresent your identity, or otherwise mislead us or another party concerning the source of any Feedback.

You are solely responsible for the Feedback you submit and for its accuracy.

We accept no responsibility and assume no liability for Feedback submitted by you or another party.

Section 12 - Errors, Inaccuracies, and Omissions

Information available through the Services may occasionally contain typographical errors, inaccuracies, or omissions.

These may relate to product descriptions, pricing, promotions, offers, shipping charges, estimated delivery periods, product availability, or other information.

We reserve the right to correct any error, inaccuracy, or omission at any time.

We may also revise or update information or cancel an order when any information relating to the Services or a product is inaccurate.

These actions may be taken without prior notice, including after you have submitted an order.

Section 13 - Prohibited Uses

You may access and use the Services only for lawful purposes.

You may not directly or indirectly access or use the Services:

1. For any unlawful, fraudulent, harmful, or malicious purpose.

2. To violate any international, federal, national, provincial, state, territorial, or local law, regulation, rule, or ordinance.

3. To infringe or violate our intellectual property rights or the intellectual property rights of another person.

4. To harass, threaten, abuse, insult, harm, defame, slander, disparage, or intimidate our employees or any other person.

5. To transmit false, inaccurate, fraudulent, or misleading information.

6. To upload, download, transmit, receive, use, or reuse material that does not comply with these Terms.

7. To send or arrange the sending of advertising or promotional materials, including spam, junk mail, chain letters, or similar solicitations.

8. To impersonate or attempt to impersonate another person, company, organization, or entity.

9. To engage in conduct that restricts or prevents another person from accessing or enjoying the Services.

10. To engage in conduct that we determine may harm GENERIQ LABS, INC., Shopify, the Services, another user, or another party, or expose any of them to liability.

You also agree not to:

1. Upload or transmit viruses, malware, malicious code, or other technology that may interfere with the operation or functionality of the Services.

2. Reproduce, duplicate, copy, sell, resell, or exploit any part of the Services.

3. Collect, store, monitor, or track the personal information of another person.

4. Spam, phish, pharm, pretext, spider, crawl, scrape, or engage in similar activities.

5. Interfere with, bypass, disable, or circumvent security features protecting the Services, related websites, other websites, or the internet.

We reserve the right to suspend, restrict, disable, or terminate your account or access to the Services without prior notice if we determine that you have violated any part of these Terms.

Section 14 - Termination

We may terminate these Terms or suspend, restrict, or terminate your access to all or part of the Services at any time, without prior notice, and at our sole discretion.

You will remain responsible for all amounts owed through and including the effective date of termination.

The following sections will continue to apply after termination:

• Intellectual Property

• Feedback

• Termination

• Disclaimer of Warranties

• Limitation of Liability

• Indemnification

• Severability

• Waiver and Entire Agreement

• Assignment

• Governing Law

• Privacy Policy

• Any other provision that, by its nature, should continue after termination

Section 15 - Disclaimer of Warranties

Information provided through the Services is made available for general informational purposes only.

We do not represent or warrant that information provided through the Services is accurate, complete, reliable, current, or useful.

Any reliance you place on such information is entirely at your own risk.

We disclaim all responsibility and liability arising from reliance on such information by you, another visitor to the Services, or any person who becomes aware of its contents.

EXCEPT WHERE EXPRESSLY STATED BY GENERIQ LABS, INC., THE SERVICES AND ALL PRODUCTS OFFERED THROUGH THE SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS.

THE SERVICES AND PRODUCTS ARE PROVIDED WITHOUT REPRESENTATIONS, WARRANTIES, OR CONDITIONS OF ANY KIND, WHETHER EXPRESS OR IMPLIED.

THIS INCLUDES IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT.

WE DO NOT REPRESENT, WARRANT, OR GUARANTEE THAT YOUR USE OF THE SERVICES WILL BE CONTINUOUS, UNINTERRUPTED, TIMELY, SECURE, OR FREE FROM ERRORS.

SOME JURISDICTIONS DO NOT ALLOW OR MAY RESTRICT THE EXCLUSION OF CERTAIN IMPLIED WARRANTIES.

IN THOSE JURISDICTIONS, SOME OR ALL OF THE ABOVE DISCLAIMERS MAY NOT APPLY TO YOU.

Section 16 - Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, GENERIQ LABS, INC., OUR PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS, AND LICENSORS, TOGETHER WITH SHOPIFY, ITS AFFILIATES, AND THEIR RESPECTIVE REPRESENTATIVES, WILL NOT BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR DAMAGE OF ANY KIND.

THIS EXCLUSION INCLUDES DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES.

IT ALSO INCLUDES LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, REPLACEMENT COSTS, OR SIMILAR LOSSES.

THIS LIMITATION APPLIES WHETHER A CLAIM IS BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR ANOTHER LEGAL THEORY.

IT APPLIES TO CLAIMS ARISING FROM:

• YOUR ACCESS TO OR USE OF THE SERVICES.

• YOUR INABILITY TO ACCESS OR USE THE SERVICES.

• PRODUCTS OR SERVICES PURCHASED THROUGH THE SERVICES.

• ERRORS OR OMISSIONS IN CONTENT.

• LOSS OR DAMAGE RESULTING FROM CONTENT OR PRODUCTS POSTED, TRANSMITTED, SOLD, OR OTHERWISE MADE AVAILABLE THROUGH THE SERVICES.

• ANY OTHER CLAIM RELATED TO YOUR USE OF THE SERVICES OR PRODUCTS.

THIS LIMITATION APPLIES EVEN WHEN GENERIQ LABS, INC. OR ANOTHER COVERED PARTY HAS BEEN ADVISED THAT SUCH DAMAGES MAY OCCUR.

Section 17 - Indemnification

You agree to indemnify, defend, and hold harmless GENERIQ LABS, INC., Shopify, and our respective affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from any claim, liability, loss, damage, cost, or expense, including reasonable legal fees, payable to a third party and arising from:

1. Your breach of these Terms of Service or any document incorporated into them.

2. Your violation of any applicable law or the legal rights of another person.

3. Your access to or use of the Services.

We will notify you of any claim that may be subject to indemnification.

A delay or failure in providing notice will not release you from your obligations unless the delay materially harms your ability to respond to or defend the claim.

We may control the defense and settlement of the claim at your expense, including the selection of legal counsel.

However, we will not settle a claim in a manner that requires you to accept a non-monetary obligation without your consent, which must not be unreasonably withheld.

You agree to cooperate with the defense of any indemnified claim, including by providing relevant information and documents.

Section 18 - Severability

If any provision of these Terms is determined to be unlawful, invalid, void, or unenforceable, that provision will remain enforceable to the maximum extent permitted by applicable law.

Any portion that cannot be enforced will be considered separated from these Terms.

The invalidity or unenforceability of one provision will not affect the validity or enforceability of the remaining provisions.

Section 19 - Waiver and Entire Agreement

Our failure to exercise or enforce any right or provision under these Terms will not constitute a waiver of that right or provision.

These Terms of Service, together with all policies, rules, and operating procedures posted through the Services or incorporated by reference, constitute the complete agreement between you and GENERIQ LABS, INC. concerning your use of the Services.

They replace all previous and contemporaneous agreements, communications, representations, negotiations, and proposals, whether written or oral, including earlier versions of these Terms of Service.

Any uncertainty or ambiguity concerning the interpretation of these Terms will not automatically be interpreted against the party that drafted them.

Section 20 - Assignment

You may not assign, transfer, or delegate these Terms or any rights or obligations arising under them without our prior written consent.

Any attempted assignment, transfer, or delegation made without our consent will be invalid.

We may assign, transfer, or delegate these Terms and any related rights or obligations without obtaining your consent or providing prior notice.

Section 21 - Governing Law

These Terms of Service and any separate agreement under which we provide the Services will be governed by and interpreted according to the laws applicable in the jurisdiction where GENERIQ LABS, INC. maintains its principal headquarters.

Any dispute will be submitted to the federal, state, territorial, or other courts having jurisdiction in that location.

You and GENERIQ LABS, INC. consent to the venue and personal jurisdiction of those courts.

Section 22 - Headings

Section titles and headings are included only for convenience and organization.

They do not limit, modify, expand, or otherwise affect the meaning or interpretation of these Terms.

Section 23 - Changes to the Terms of Service

The most recent version of these Terms of Service may be reviewed on this page at any time.

We reserve the right, at our sole discretion, to revise, update, replace, or modify any portion of these Terms by publishing the changes through our website.

You are responsible for periodically reviewing the website for updates.

Where required by applicable law, we will provide notice of material changes.

Material changes will become effective on the date stated in the applicable notice.

Your continued access to or use of the Services after revised Terms have been published constitutes your acceptance of those changes.

Section 24 - Contact Information

Questions regarding these Terms of Service may be sent to:

connect@generiqlabs.com